- If you want to stop google from permanently tracking you and sharing all your data with google, an option might be to ungoogle your smartphone.
**2. Can I keep all my data when I ungoogle my smartphone?**
@ -11,10 +10,10 @@
- You can either contact us through [info@meissa-gmbh.de][mail] or through [mastodon][mastodon] and we try to reply as soon as possible.
**4. Can I ungoogle my smartphone by myself?**
- Yes, we share our [installation_guide][guide] so you can ungoogle your smartphone by yourself. However, then we can't guarantee for anything.
- Yes, we share our [installation_guide][guide] so you can ungoogle your smartphone by yourself. However, we can't guarantee for anything if you do it by yourselves.
**5. If I am not able or I don't want to ungoogle it by myself, can you ungoogle it for me?**
- Yes, we provide an offer to ungoogle your smartphone, see [here][offer].
- Yes, we provide a service to ungoogle your smartphone, see [here][offer].
**6. How can I be sure, that you don't steal my phone or make harmful things with my phone?**
- We, the [meissa GmbH][meissa] stand with our name for transparency, open-source and data-privacy. Furthermore, you can visit our website for more informations about the [team][team].
@ -23,7 +22,7 @@
- Yes and no, you have to send your smartphone to us, but we highly recommend to save all you data on your computer and reset it to factory settings. As all data will be lost during the ungoogle-process anyway (see 8.).
**8. When you ungoogle my smartphone, can you backup my data and restore them on my smartphone?**
- For data privacy and security reasons we don't offer a backup. You send us your smartphone reset to factory settings and you get your ungoogled smartphone back on factory settings. But as recommended in 2. you can of course make a backup on your own computer and restore your data.
- For data privacy and security reasons we don't offer a backup. You send us your smartphone reset to factory settings and you get your ungoogled smartphone back on factory settings. But as recommended in 2. you can make a backup on your own computer and restore your data.
**9. When you ungoogle my smartphone, do I have any guarantee that my smartphone will still work?**
- Yes, you will get back your ungoogled working smartphone. If during the ungoogle-process something goes wrong, we will compensate for your phone and replace it.
@ -32,7 +31,7 @@
- We offer an option where you can send us your smartphone under seal, then you can attend and observe the installation process. Afterwards, we will send the smartphone back, again under seal.
**11. How much do you charge for ungoogle my smartphone?**
- Right now we charge 90€, as we invested a lot of time into developing the process. Later on we will probably be able to decrease the price.
- We charge 90€ including transportation.
**12. How much time do you need to ungoogle my smartphone?**
- The transport will take around 2 days, to ungoogle your phone we calculate 3 days. In total with the time to send it back we calculate with 7 workdays.
@ -44,12 +43,7 @@
- The F-Droid Store only contains Free and open-source software (FOSS), as not all apps are FOSS we proposed some options how you can get your apps of choice without the need of a google account in our [README][apps].
**15. Can I restore my chats in my messenger?**
- Yes it is very easy to create a backup file of your chats before you ungoogle your phone, the file can be stored e.g. in your Nextcloud. Afterwards, this backup-file will be copied back to the phone and the chats will be restored. For further informations, again checkout our [README][apps].
- Yes it is very easy to create a backup file of your chats before you ungoogle your phone. Afterwards, this backup-file will be copied back to the phone and the chats will be restored. For further informations, again checkout our [README][apps].
- Sie können uns entweder per Email kontaktieren: [info@meissa-gmbh.de][mail] oder über [mastodon][mastodon]. Wir werden versuchen so schnell wie möglich zu Antworten.
**4. Kann ich mein Smartphone alleine entgoogeln?**
- Ja, wir veröffentlichen unsere [Installationsanleitung][guide], damit können Sie Ihr Smartphone alleine entgoogeln. Dabei können wir jedoch keine Garantie für irgendetwas übernehmen.
- Ja, wir veröffentlichen unsere [Installationsanleitung][guide], damit können Sie Ihr Smartphone alleine entgoogeln. Wenn Sie es alleine probieren, können wir jedoch für nichts Garantieren.
**5. When ich mein Smartphone nicht alleine entgoogeln kann oder will, können Sie es für mich entgoogeln?**
- Ja, wir stellen einen Installationsservice bereit, um Ihr Smartphone zu entgoogeln, siehe [hier][offer].
@ -31,7 +31,7 @@
Wir bieten eine Option an, bei der Sie uns Ihr Smartphone versiegelt zusenden und dem Installationsprozess beiwohnen. Anschließend werden wir Ihnen das Smartphone versiegelt zurücksenden.
**11. Wieviel kostet die Entgoogelung meines Smartphones?**
- Im moment kostet die Entgoogelung 90€, da wir viel Zeit in den Entwicklungsprozess gesteckt haben. Später werden wir den Preis sehr wahrscheinlich reduzieren können.
- Die Entgoogelung kostet 90€ inklusive Transport.
**12. Wieviel Zeit benötigt die Entgoogelung meines Smartphones?**
- The Transport dauert etwa 2 Tage, für die Entgoogelung veranschlagen wir 3 Tage. Zusammen mit der Zeit für den Rückversand, ergeben sich etwa 7 Arbeitstage.
@ -43,12 +43,7 @@ Wir bieten eine Option an, bei der Sie uns Ihr Smartphone versiegelt zusenden un
- Der F-Droid Store enthält nur Free and open-source software (FOSS), da nicht alle Apps FOSS sind, haben wir einige Opitonen in unserer [README][apps] vorgestellt, wie Sie Ihre Apps bekommen ohne einen Google Account.
**15. Kann ich die Chats meines Messengers wiederherstellen?**
- Ja, es ist sehr leicht eine Backupdatei von Ihren Chats zu erstellen bevor Sie Ihr Smartphone entgoogeln. Dieses File können Sie z.B. in Ihrer Nextcloud sichern. Anschließend kopieren Sie die Backupdatei zurück auf Ihr Smartphone und die Chats können wiederhergestellt werden. Für weitere Informationen lesen Sie unsere [Doku][apps].
- Ja, es ist sehr leicht eine Backupdatei von Ihren Chats zu erstellen bevor Sie Ihr Smartphone entgoogeln. Anschließend kopieren Sie die Backupdatei zurück auf Ihr Smartphone und die Chats können wiederhergestellt werden. Für weitere Informationen lesen Sie unsere [Doku][apps].
If you are not able or if you don't want to ungoogle your smartphone by yourself, we provide an installation service.
If you are not able or if you don't want to ungoogle your smartphone by yourself, we provide an installation service. You can can contact us through [info@meissa-gmbh.de][mail] or [mastodon][mastodon] we can clear all further questions if you have any. Furthermore, we need information about the model of your smartphone to check if LineageOS is compatible with your smartphone. Afterwards we will contact you and give you further informations about the process and respond to questions you might still have.
The first step is to check out our [README][read] and our [FAQs][faq].
If you are now certaint that you want to ungoogle your smartphone, please contact us with the following options:
Then you should make a local backup from all data you want to keep on your smartphone, as during the installation process your phone will be reset to factory settings. So store all your pictures, videos and files on your computer or your cloud (we can recommend the [Nextcloud][cloud]). \
If you want to keep your chats from your messenger on your ungoogled phone you should create and save a backup file to your computer/cloud. After you have a backup of all important data, please reset your smartphone back to factory settings.
Additionally, we need information about the model of your smartphone to check if LineageOS is compatible with your smartphone.
For transportation there exist two options:
For transportation there are two options:
1) You want your smartphone to be transported under seal and you want it send back again under seal.
2) You want your smartphone to be transported the standard way.
@ -16,25 +11,17 @@ For the time while your phone gets ungoogled:
1) You can borrow one of our ungoogled Fairphones, explore the ungoogled world in the meantime and stay reachable.
2) You go on vacation and/or enjoy the time without your smartphone.
Then please contact us through [info@meissa-gmbh.de][mail] (optional you can fill in our contact formular here) and inform us about your preffered options.\
If you have further questions you can also contact us through [mastodon][mastodon].
Afterwards we will contact you and give you further informations about the process and respond to questions you might still have.
After that you should make a local backup for all the data you want to keep, as during the installation process we will reset your phone to factory settings. So store all your pictures, videos and files on your computer or your cloud (we can recommend the [Nextcloud][cloud]). If you want to keep your chats from your messenger on your ungoogled phone you should create and save a backup file to your computer/cloud. After you have a backup of all important data, please reset your smartphone back to factory settings.
After you did send us your smartphone we will ungoogle your phone (while you might get a substitution phone for the meantime) and send it back to you as soon as it is ready. Afterwards you can enjoy your ungoogled phone and worry a bit less about your privacy and big companys swallowing your data.
Now you can send us your smartphone.
After you did that, we will ungoogle your phone (while you might get a substitution phone for the meantime) and send it back to you as soon as it is ready. Afterwards you can enjoy your ungoogled phone and worry a bit less about your privacy and big companys swallowing your data.
### Price:
<pre>For the installation service to ungoogle your phone we charge: 90€ (including transportation)
For sealed transportation and observed installation we charge: 20€ (which is optional!)
For borrowing one of our ungoogled Fairphones we charge: 20€ (which is optional!)</pre>
<pre>For the installation service to ungoogle your phone we charge: 90€ (including transportation)
For sealed transportation and observed installation we charge: 20€ (which is optional!)
For borrowing one of our ungoogled Fairphones we charge: 20€ (which is optional!)</pre>
lukas
3 years ago