Update our_offer.md

our_offer.md

@@ -1,3 +1,31 @@
 # Our offer:
 If you are not able or if you don't want to ungoogle your smartphone by yourself, we provide an installation service.
 
+The first step is to check out our [README][read] and our [FAQs][faq]. Moreover, we need information about the model of your smartphone to check if LineageOS is compatible with your smartphone. 
+
+For transportation there exist two options:
+1) You want your smartphone to be transported under seal and observe the installation process.
+2) You want your smartphone to be transported the standard way.
+
+Please contact us through [info@meissa-gmbh.de][mail] or through [mastodon][mastodon] (optional you can fill in our contact formular here) and inform us about your preffered options.
+
+Afterwards we will contact you and give you further informations about the transport process and respond to questions you might still have.
+
+In the next step we will ungoogle your smartphone (while you might get a substitution phone for the meantime) and send it back to you as soon as it is ready. Afterwards you can enjoy your ungoogled phone and worry a bit less about your privacy and big companys swallowing your data.
+
+
+
+
+
+
+
+
+
+
+
+
+
+[mail]: mailto:info@meissa-gmbh.de?subject=community-chat
+[mastodon]: https://social.meissa-gmbh.de/@team
+[read]: https://gitlab.com/domaindrivenarchitecture/ungoogled-fairphone/-/blob/our_offer/README.md
+[faq]: https://gitlab.com/domaindrivenarchitecture/ungoogled-fairphone/-/edit/our_offer/FAQ.md