Update our_offer.md

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Leonard von Witzleben 3 years ago
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# Our offer:
If you are not able or if you don't want to ungoogle your smartphone by yourself, we provide an installation service.
The first step is to check out our [README][read] and our [FAQs][faq]. Moreover, we need information about the model of your smartphone to check if LineageOS is compatible with your smartphone.
The first step is to check out our [README][read] and our [FAQs][faq].
Then you should make a local backup from all data you want to keep on your smartphone, as during the installation process your phone will be reset to factory settings. So store all your pictures, videos and files on your computer or your cloud (we can recommend the [Nextcloud][cloud]). \
If you want to keep your chats from your messenger on your ungoogled phone you should create and save a backup file to your computer/cloud. After you have a backup of all important data, please reset your smartphone back to factory settings.
Additionally, we need information about the model of your smartphone to check if LineageOS is compatible with your smartphone.
For transportation there exist two options:
1) You want your smartphone to be transported under seal and you want it send back again under seal.
2) You want your smartphone to be transported the standard way.
Please contact us through [info@meissa-gmbh.de][mail] or through [mastodon][mastodon] (optional you can fill in our contact formular here) and inform us about your preffered options.
For the time while your phone gets ungoogled:
1) You can borrow one of our ungoogled Fairphones, explore the ungoogled world in the meantime and stay reachable.
2) You go on vacation and/or enjoy the time without your smartphone.
Afterwards we will contact you and give you further informations about the process and respond to questions you might still have.
In the next step we will ungoogle your smartphone (while you might get a substitution phone for the meantime) and send it back to you as soon as it is ready. Afterwards you can enjoy your ungoogled phone and worry a bit less about your privacy and big companys swallowing your data.
Then please contact us through [info@meissa-gmbh.de][mail] (optional you can fill in our contact formular here) and inform us about your preffered options.\
If you have further questions you can also contact us through [mastodon][mastodon].
Afterwards we will contact you and give you further informations about the process and respond to questions you might still have.
After you did send us your smartphone we will ungoogle your phone (while you might get a substitution phone for the meantime) and send it back to you as soon as it is ready. Afterwards you can enjoy your ungoogled phone and worry a bit less about your privacy and big companys swallowing your data.
### Price:
<pre>For the installation service to ungoogle your phone we charge: 90€ (including transportation)
For sealed transportation and observed installation we charge: 20€ (which is optional!)
For borrowing one of our ungoogled Fairphones we charge: 20€ (which is optional!)</pre>
@ -25,7 +37,9 @@ In the next step we will ungoogle your smartphone (while you might get a substit
[mail]: mailto:info@meissa-gmbh.de?subject=community-chat
[mastodon]: https://social.meissa-gmbh.de/@team
[read]: https://gitlab.com/domaindrivenarchitecture/ungoogled-fairphone/-/blob/our_offer/README.md
[faq]: https://gitlab.com/domaindrivenarchitecture/ungoogled-fairphone/-/edit/our_offer/FAQ.md
[cloud]: https://nextcloud.com/
[mail]: mailto:info@meissa-gmbh.de?subject=community-chat
[mastodon]: https://social.meissa-gmbh.de/@team

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